Growth Opportunities

We are a learning organization and encourage development of knowledge, skills and attitudes to enable our people to perform to their full potential. We have developed a corporate-wide training programme to bring learning to the work place through the use of in-house, qualified trainers and the intranet. Individual training needs are identified, training objectives are set, the appropriate module implemented and, finally, the effectiveness of the training is analysed and evaluated through the training MIS. The objective of the training is to build competencies to respond to the dynamic business environment, and to build leadership. Most of our managers have risen from the ranks.

Rewards

Our high-performers are well rewarded. We have exciting sales incentive schemes for our sales force, and our Bravo Blue Darter Award for outstanding performance and resourcefulness in the day-to-day processes.

Employee Satisfaction

We have instituted an annual ESS (Employee Satisfaction Survey) programme to assess employee satisfaction levels across various functions and units. Satisfaction levels with dimensions such as Immediate Leadership, Corporate Leadership, Organizational Identification, Work-Group Co-operation and Job Conditions are analysed, and action taken to induce continuous improvement in these areas through employee involvement. We also have a Guaranteed Fair Treatment Policy to ensure that employee grievances are addressed, if unresolved, at the highest management levels of the organization.

Employee Satisfaction

• We will treat each other fairly and with respect and dignity.
• We will encourage freedom in communication of thoughts and ideas in all our interactions.
• We value integrity and we will be uncompromising in upholding it at all times.
• We will ensure that our People First philosophy serves as a driving force behind the success of our organization.
• We will encourage and inculcate in all a winning attitude.
• We will encourage learning, self-development and building effective leadership.
• We will provide a work place where each and every employee is nurtured and who, in turn, will nurture the organization, thereby creating wealth for stakeholders.
• We will expect our people to be accountable for all their actions related to the company.
• We will drive the First Time Right concept to achieve 100% Quality and Customer satisfaction.
• We will encourage passion and enthusiasm for Work, Service Quality and Customer Care.
• We will project a positive, caring and professional image of ourselves and our services at all times.
• We will avoid waste by being conscious of the impact of all our actions on the environment.
• We will continue to be a law-abiding, apolitical and secular company

Jobs Opening

• Branch Manager
• Operation Executive
• Teleexecutive and customer care
• Delivery and Pick Boy